How to request care
Simply call us free on 0508 HOMECARE / 0508 466 322
Our specialist Consultants will ask you a few
questions to assess your level of need:
- What kind of
home based care you need
- Where you live and when you want the care to start
We will gather as much other information as possible then
arrange for one of our Registered Nurses to meet with you to assess
how much and what type of in home care is needed.
The Registered Nurse will then:
- Develop your personalised service plan
- Advise on funding options available
- Make sure you're comfortable with the care plan and
confirm everything in writing
- Arrange for care to begin
Your wellbeing is our top priority, so we will touch base with
your regularly to make sure you are 100% satisfied with your
care.
Care to be supplied by an ACC Provider?
Are you covered by ACC for the provision of care? Do you provide
care for a family member funded by ACC?
Geneva Care is an ACC Contracted Preferred Provider of home
based care. This means that if you are covered by
ACC for home based care, or if you provide care for a family member
who is covered by ACC, then Geneva Care can provide the
specialist care and support your needs.
Are you looking to privately fund care services?
We are always available to discuss private funder options.
Whether you need professional Registered Nursing services or
someone to help maintain your home environment, you can feel
confident when you choose Geneva Care that you have chosen the
best.
Contact us for more information
Geneva Care operates highly responsively with easily accessable
communication methods. You can contact contact the Geneva
Care team via phone, email and fax.
Specialist Consultants are available between the hours of 5:30am
and 11:30pm who can respond to your query immediately in most
circumstances. Emails will be responded to during normal
business hours.
Outside of normal business hours we have an after hours team
that is dedicated to supporting your needs. In the case of an
emergency our team is able to be contacted 24 hours a day, 7 days a
week, 365 days a year.
Please complete the contact form to request more
information about our services, or call us now on free phone
0508 466 322 to arrange care for you, your
relatives or patients, or to simply discuss you individual needs
with one on our Geneva Care team. All enquiries are
completely confidential and obligation free.
Useful Links